Site Information

Terms and Conditions


513 Cole St.
Raleigh, NC, 27605

Our studio and shipping location is located in Raleigh, North Carolina.

Call 1-919.614.6885 or e-mail Karen at

Questions or comments ? Contact Here Kitty Kitty by e-mail, phone, or mail.

E-Mail is the best was to contact us. We check e-mail every day and respond as fast as we can. You should have a reply within 24 hours.

E-Mail Karen at

If you have a question about your order, please make sure your e-mail includes your name and order number.

By Phone/Fax-Call 1.919.614.6885

Phone Hours are weekdays (Monday-Friday) from 8:00 a.m. to 6:00 p.m. EASTERN STANDARD time.

MAILING ADDRESS: Here Kitty Kitty 513 Cole St. Raleigh NC, 27605

Guaranteed Satisfaction

Your satisfaction is guaranteed!

We buy our merchandise from small family companies and artisans. We find these great artisans with great ideas and quality merchandise and put them together to offer you what we, interesting, beautiful dog and cat items you will not find in mass market stores.

Return any unsatisfactory item, with the exception of engraved id tags, within 10 days of the invoice date for credit to your account, exchanges or adjustments.

Regular shipping charges apply on all exchanges. Restocking fees apply for some products. Please see instructions for returning merchandise under RETURNS listed below.

Have questions? Need help? Email us or call 919.614.6885

Your Privacy is Protected

Protecting your personal information/privacy is very important to us. As a Bigcommerce Store our checkout process uses industry standard SSL encryption to ensure the privacy and security of your information. The order form pages for are served through a secure https connection using 128-bit SSL v2/v3 encryption. We encrypt credit card information when a shopper enters the credit card number in the web browser, when it is sent to our server, and finally when it is sent from our server to our order processing center. This means secure shopping at Here KittyKitty!

Here Kitty Kitty does NOT sell or rent our customers names, addresses or e-mail addresses to anyone.

We send out e-mail notifications on products, special promortions, etc. from time to time.

If you ever get an e-mail or newsletters from us and you DO NOT want to continue receiving these messages, simply click the "Unsubscribe" link or reply with the word REMOVE in the subject line and we will remove your name from our e-mail lists.


Ordering from Here Kitty Kitty

Credit card orders are accepted online, by fax or by phone.

We accept Visa, MasterCard, American Express, Discover and PayPal.

Money Orders and Cashier's Checks are accepted.

All orders outside the US should be credit card orders.

Ordering over the Internet

Ordering over the internet is safe, easy and totally secure. When you order from Here Kitty Kitty over the internet, you connect with Bigcommerce Store's secure server which protects your credit card and personal information.

Internet Explorer users should see the LOCK (secure)symbol when you check out.

Firefox users should see the unbroken key symbol when you check out.

After placing your order online, you will receive an e-mail confirmation of the order you entered online.

Ordering by telephone Our phone hours are from 8:00 a.m.-6:00 p.m. Eastern Standard Time Monday-Friday (except for major holidays).

Voice Mail messages are accepted 24 hours each day, seven days each week. Call 919.614.6885.


Price Changes

Prices in this catalog are subject to change without notice. Please e-mail us if you have any questions.

Charitable Contributions Here Kitty Kitty's main charitable contributions yearly go to HSUS and local SPCA chapters. We also participate in silent auctions around the country making donations to help raise money for individual local animal organizations.

Karen Customer Service 513 Cole St. Raleigh, NC, 27605 888-901-2287

We strive to give the best possible customer service, to give our customers a good feeling about buying our products and to let them know we appreciate it very much. Thank you for the visit.