1.  General Use of the Website

Our website and all of its content, including images, descriptions, and designs, are the property of Here Kitty Kitty and Your Little Dog Too. You may not copy, reproduce, or use this content for commercial purposes without written permission. You are welcome to browse, share, or shop from our website for personal use.

We reserve the right to update or change these Terms and Conditions at any time. Updates will be posted here, and your continued use of the site means you accept those changes.

2.  Products and Descriptions

We make every effort to describe our products accurately, including colors, sizes, and materials. Please note that slight variations may occur, especially with handmade or natural materials such as leather. Screens and monitors may also display colors differently. These small differences do not affect the quality or function of the product.

3.  Orders and Payments

When you place an order on our website, you agree that all information provided is accurate and complete. Payments are processed securely through trusted third-party providers. We do not store your payment information on our site.

We reserve the right to refuse or cancel any order if fraud is suspected or if the product is no longer available. If this happens, we will contact you immediately and issue a refund if payment has already been made.

4.  Shipping and Delivery

Orders are typically processed and shipped within 2–3 business days. Personalized items, such as engraved ID tags, may require a little extra time. Shipping costs are displayed at checkout and vary depending on your location and the shipping method you choose.

Once an order leaves our studio, delivery times are the responsibility of the carrier (such as USPS or UPS). We cannot be held responsible for delays caused by weather, postal issues, or other circumstances beyond our control.

5.  Returns and Exchanges

We want you to be happy with your purchase. Returns and exchanges are accepted within 30 days of receiving your order, provided the item is unused and in its original condition. Personalized items, such as engraved ID tags, cannot be returned unless there is an error on our part.

Return shipping is the responsibility of the customer, except in cases where the return is due to our mistake or a defective product. More details about this process can be found on our Shipping & Returns page.

6.  Customer Accounts

If you choose to create an account on our website, you are responsible for keeping your login details secure. Please let us know right away if you believe your account has been compromised. We are not responsible for unauthorized access caused by the misuse of your login information.

7.  Privacy and Security

We value your privacy and take it seriously. Any information you provide while shopping with us is used only to process your order and communicate with you. We do not sell, rent, or share your personal information with outside parties, except as needed to complete your transaction (such as with payment processors or shipping carriers).

For more details, please review our Privacy Policy.

8.  Limitation of Liability

While we do everything possible to provide accurate information and reliable products, Here Kitty Kitty and Your Little Dog Too is not liable for damages arising from the use or misuse of our website, products, or services. This includes, but is not limited to, indirect or incidental damages such as lost profits or lost data.

9.  Governing Law

These Terms and Conditions are governed by the laws of the United States and the state in which our business is registered. Any disputes that may arise will be handled under these laws.

10. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

ü  Email: hkk513@yahoo.com

ü  Phone: 919-614-6885

By shopping with Here Kitty Kitty and Your Little Dog Too, you are joining a community of pet lovers who value quality, care, and service.

Thank you for trusting us with your business and with your pets’ comfort and style.