CUSTOMER SERVICE, CUSTOMER COMMENTS, GIFT WRAP

Need to Contact Us? EMAIL us at Hkk513@yahoo.com

Need your package in a hurry? We can also ship Priority Mail and Express Mail. Priority mail shipping is listed at 2-3 days to most US destinations. Express Mail shipping is listed as overnight shipping to most US destinations. While First Class Mail is free, we offer either of the expedited shipping methods and we will only charge what it costs us to ship....no additional handling fees etc. Priority Mail rates start at $5.85 and Express Mail rates start at $18.80-19.85 based on weight. We are also now shipping UPS at regular UPS rates. Most international order take 1-2 weeks to arrive. PLEASE NOTE THAT ID TAGS AND SWAROVSKI CRYSTAL COLLARS ARE NOT AVAILABLE FOR EXPRESS SHIPPING DUE TO PROCESSING TIME. ENGRAVED ID TAGS ARE NOT RETURNABLE. PERSONALIZED ITEMS AND CUSTOM MADE ITEMS ARE NOT RETURNABLE OR EXCHANGABLE. BE VERY CLEAR ON SIZING AND ENGRAVING FOR THESE ITEMS.

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Here are a few of the comments we receive at Here-KittyKitty. We are very happy to share these comments from our customers. Please voice your comments in the ratings section on the order page. Thanks again to those loyal animal lovers for their kind words and their business.

Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:OK Ease of Purchase Rating:Good Customer Service Rating:Excellent Title: Body:The merchandise I purchased is GREAT! The customer service is through and friendly. I forgot to complete a portion of my form when placing my order. The merchant contacted me to be follow up and let me know that I had forgotten a certain option for my product. I appreciated that so much and was grateful that I was contacted. I made my purchase completely satisfaction gauranteed!

April W., June 2007

Rating: Excellent Comments: Price Rating:OK Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I have made about four or five purchases at HKK. Every item has arrived in perfect condition, they have all been of superior quality. For example the studded leather collars for small dogs(mine are Japanese Chins) are really great and much admired by everyone. I have also bought BeastieBands for my cats in several different designs, most recently with Christmas motifs.

Last week I ordered three star charms and a chrystal candy cane and they arrived in about four days. This was as good as it gets service-wise! Besides, the items are really sweet and look great hanging from my little dogs little collars . I want everybody who reads this to know that HKK has a satisfied and loyal customer in FINLAND!

I regularly check the site and I know I will be ordering again. Thankyou and Happy Holidays.







Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Product was exactly as described and what I wanted. Price was right, shipping was fast. Extra kudos! Me and kitty are very happy!



Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Absolute pleasure to deal with. I ordered 2 collars with ID tags and bells from this merchant. The collars are just gorgeous.

The merchant was very responsive. The collars were shipped promptly (all the way to Sydney, Australia) and arrived safely, in mint condition.

Would I recommend this merchant? Yep- you bet.



Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Superb quality, great customer service, and super fast shipping. Will definitely order from again and shared site with all of my friends!! Excellent service A+++++ Kristie



Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This website was great, from its ordering to its speedy delivery, and personal note enclsed in the package. The quality of the product was very good, and color and size was true to that advertised on the site. Will purchase from them again with no hesitations. Very pleased customer.

Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title:Wonderful place to shop! Body:Here Kitty Kitty has a great selection of unique and hard to find pet items. The best part is the quality of the products they sell. Its not the poorly made junk you find elsewhere. The prices arent bad either when you consider the quality of the items they sell. With EXCELLENT CUSTOMER SERVICE and SUPER FAST SHIPPING too you wont want to pass them up! A top rate merchant. AAA+++ Colleen

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title:Here-KittyKitty Body:Customer service is awesome. Nice to do business with a vendor that still believes in customer service!! Rosemarie

Rating: Excellent Comments: I received my two cat collars very fast. Usually I am very anxious about getting my order in quickly and before I knew it there were my precious collars in my mail box. Also, my new 'male' kitten turned out to be female so I sent the green collar that I had originally ordered back in exchange for a pink one. Again, the service was super speedy with a nice little note attached to my order. Here-KittyKitty made a GREAT lasting impression, and I will enjoy using their service again!! Ashley

Rating: Excellent Comments: This is a very highly reliable company. I have ordered from them many times. My cats go through collars like crazy so I always need new ones. I can place an order and before I know it, the item is in my mailbox. Everything is always in perfect condition. Here-KittyKitty is one of my favorite online vendors. Thank you!

Rating: Excellent Comments: The merchandise is great quality with really good prices. The products are shipped fast and on time. But what makes Here-KittyKitty so fantastic is the exceptional communications and personalized customer service that seems to be sadly lacking in many online shopping services. They keep you informed every step of the way, *after* you click the submit button. Here-KittyKitty is a real pleasure to do business with. I will definitely be ordering from them again. Thank you. Two satisfied customers, Catherine Ward and her owner, Koshka



"Thanks for providing such a great selection of products and giving good service. I received my items just 2 days after placing my order. Beastie Bands are the best cat collars to be found...I just replaced my cats old one with a new one from your website...his old one was nearly 4 years old and has served him well...I would also recommend the Fast Tags to anyone. They are great! I will definitely order from you again and make sure I pass on your website address to my cat owning friends...Thanks again." Feb 14, 2002 email from Vicky, Atlanta Ga

EXCELLENT: "extremely fast and accurate service, definitely buy from again." Ed, Ephrata PA.

EXCELLENT: "Everyone there is wonderful! They have fantastic products and everything gets here very quickly!" Caroline, Coconut Creek, FL.

EXCELLENT: "My order was received nicely packaged and in a timely fashion. The product appeared exactly as it was pictured on the website (sometimes the product received is inferior quality to what is pictured--in past experiences with other companies). I will definitely be ordering from this company again!" Kara, Davis CA.

EXCELLENT: "The service was outstanding...quick delivery and very friendly emails." Beverly, Troy OH

Email from Jen: "Hi Karen, I ordered one of the beastie bands for my cat Oreo. I have tried so many different kinds of collars, and this is the first one I have found to be comfortable for her. She does not scratch at her neck as much from the felt material. Thank you. oo...I even brought your catalog into work for everyone to look at. Thanks, Jen"

EXCELLENT: Very prompt response with my order. Great packaging. I will be ordering from them again and often!

EXCELLENT: The only suggestion would be to make it easier to order multiple beastie band patterns without having to click through each page over and over again. Otherwise great! Love the product, prompt, no-hassle service!

By far the best pet web site on the planet earth!!! Keep up the good work and remember the spirit and tenacity that your country is famous for. Hold your head up and be proud of the way you have dealt with such adversity in recent months. God bless, Richard (United Kingdom)

EXCELLENT "Wow! I was extremely pleased with how easy it was to order and how fast my order got to me. They even included a catalog for future orders. I will DEFINITELY do business with them again." Shanna, Knowville, TN.

EXCELLENT "The Beastie Bands were shipped promptly and as promised with no shipping charges. The owners contacted me with a question regarding the shipping address prior to mailing it out." Gerald, Boston, MA.

EXCELLENT "I was extremely happy with my order with Here...KittyKitty. The Beastie collars are great-easy to put on & excellent quality. I ordered them also because I did not have to pay shipping on the collars, which was a bonus. My big fat boy Marvin(17.5 lbs.) has the FatCat collar. George is a nut so he has the CrazyCat collar. I Will positively order from Here...KittyKitty again." Ann, Marquette, MI.

EXCELLENT "I have ordered twice from these folks and each time my order is received very promptly. They seem like they have it together and run a good operation. I will return to them as needed with trust." Deborah, Davis, Ca.

EXCELLENT "The amount of catnip was larger than I expected-very generous." Priscilla, Santa Barbara, Ca.

EXCELLENT "Discovered Here...KittyKitty b4 joined Yahoo and watched her grow. Has been exceptional with replies 2 comments and service from the beginning." Kat, Norwich, CT.

EXCELLENT "Very good service-as always" Sarah, Houston, Tx.

EXCELLENT "Merchandise is beautiful--definitely a great site." Rosemary, St.Petersburg, FL.

EXCELLENT "Adorable site! The order was accurate and arrived quickly. I loved the colorful inserts that were included with my order." Kelly, Ashburn, VA.

GOOD "I have been looking for beastie band collars for my cat for several years so was delighted to find them again." Ruth, Severna Park, MD.

Thanks from the bottom of our kitty lovin' hearts!

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